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Professional fencing services across Essex, Romford, Upminster, Hornchurch, Dagenham, Chigwell, Loughton, and Woodford

Privacy Policy

Privacy Policy

Last updated: May 2026

BrightDay Fencing (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit www.brightdayfencing.co.uk (the “Site”) or contact us for a quote.

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact details:
BrightDay Fencing
Phone: 0203 916 6196
Email: Daniel@BrightDayservices.co.uk

1. What Information We Collect

We collect information in the following ways:

a) Information you give us directly
When you submit our “Request a Free Quote” form, or contact us by phone or email, we may collect:

  • First and last name
  • Phone number
  • Email address
  • Type of enquiry (e.g. installation, repair, replacement)
  • Job address (address line 1/2, city, county, postcode)
  • Any message or details you provide about your enquiry

b) Information collected automatically
When you browse our Site, we (and services we use, such as Google Tag Manager and Google Analytics) may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited, time spent on the Site, and referring website
  • Cookie identifiers (see Section 5, Cookies)

2. How We Use Your Information

We use your personal data to:

  • Respond to your enquiry and provide a quote
  • Arrange and carry out fencing installation, repair, or replacement work
  • Communicate with you about your job, appointments, or ongoing work
  • Maintain records for accounting, legal, and insurance purposes
  • Improve our Site and understand how visitors use it
  • Comply with our legal obligations

3. Our Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

  • Contract – to respond to enquiries and carry out work you’ve requested
  • Legitimate interests – to run and improve our business and Site, such as analysing site traffic
  • Legal obligation – to keep records required by law (e.g. for tax purposes)
  • Consent – where required, for example for certain cookies or marketing communications

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Subcontractors or tradespeople assisting with your fencing job, where necessary
  • Service providers who support our business (e.g. website hosting, form processing, Google Analytics)
  • Professional advisers (accountants, insurers) where required
  • Authorities, if required by law

Any third parties we work with are only given the information they need and are required to keep it secure.

5. Cookies

Our Site uses Google Tag Manager, which may set cookies or load other services (such as Google Analytics) that use cookies to help us understand how visitors use the Site.

Cookies are small text files stored on your device. You can control or delete cookies through your browser settings at any time. Blocking cookies may affect how the Site functions.

[If a cookie consent banner is added to the Site, describe it here, e.g.: “When you first visit our Site, you will be asked to accept or decline non-essential cookies.”]

6. Data Retention

We keep personal data only as long as necessary:

  • Enquiry/quote data: [e.g. up to 24 months if no job proceeds]
  • Customer/job records: [e.g. up to 6 years, for accounting and legal purposes]
  • Analytics data: as set by Google Analytics’ default retention settings, or as configured

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (“right to be forgotten”)
  • Object to or restrict our processing of your data
  • Request a copy of your data in a portable format
  • Withdraw consent at any time, where we rely on consent

To exercise any of these rights, contact us at Daniel@BrightDayservices.co.uk.

8. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

9. Children’s Privacy

Our Site and services are intended for adults seeking fencing services and are not directed at children.

10. Complaints

If you have concerns about how we handle your personal data, please contact us first at Daniel@BrightDayservices.co.uk so we can try to resolve the issue.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

BrightDay Fencing
Phone: 0203 916 6196
Email: Daniel@BrightDayservices.co.uk